Report Introduction

Letter from the Chairman Company Profile
Sustainability Strategy Awards & Recognition

Safety and Environment

Employee Health & Safety Public Safety
GHG Emissions Reductions - Introduction Air Quality/Non-GHG Emissions
Waste Management Habitat & Biodiversity
Electric Vehicles Oil to Gas Conversions
Water ISO Certification

Operational Excellence

Physical Cybersecurity & Data Privacy Ethical Business Practices
Climate Resilience Core System Upgrades
Supply Chain Governance

Customer and Community

Stakeholder Engagement & Collaboration Distributed Energy Resources
Talent Attraction, Development & Retention Workforce Diversity & Inclusion
Training & Professional Development Volunteerism


Executive Summary Data snapshot

Operational Excellence

Physical Cybersecurity & Data Privacy


Cybersecurity continues to take on greater importance in our personal and working lives. We remain vigilant in our efforts to make sure that our buildings and equipment stay safe from attack and that our customers’ personal information is not compromised. Because we recognize the risks associated with malicious software attacks, we maintain a comprehensive cybersecurity network designed to protect our computers, servers, business applications, and data from unauthorized access and control from internal and external threats. We also recognize that new threats pose a constant challenge to our security, so we continue to fortify our defense through investments in technology, enhancements to our cybersecurity process, and greater collaboration with law enforcement officials, regulatory agencies, and industry resources.

Computer security will always be a high priority for our company because malicious software and intrusions have become increasingly sophisticated. Those who would do harm attempt to use stealth techniques to evade and disable current detection methods. To safeguard customer information and our data and property, we have expanded the use of intrusion detection and prevention tools, as well as next-generation remote-access technology that improves authentication and heightens security. And we’re making sure that our employees stay aware through ongoing training and communication.

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